We understand well that basing the selection process on a few hours worth of interview does not provide you with a definitive view of a candidates ability, personality or attitudes and, as we are in it for the long haul, we do not want our clients to feel they have wasted their money in the event things do not work out in the early days. 

To this end, we provide the following money back guarantee to reflect the percentage refund you will receive in the event the candidate terminates his or her employment within the specified week:

Week	% Refund
Week 1	100%
Week 2-4	75%
Week 5-8	50%
Week 9-12	25%
Week 13+	0%

Please note, there is no 'administrative' or handling fee. When we say you get 100% back, it means you get every penny (including the VAT!)